Customer Testimonials: Why We’re Austin’s Top Choice for Dog Care

“I have brought my standard poodle to Bed & Biscuit every weekday for 9 years now – since he was 6 months old. While I head off to work for the day, he spends his day being loved and cared for as if he was a part of their family – and in a way I guess he is. The staff have always been friendly and take the time to share with me his antics of the day and who his playmates were. He can be picky about who his canine friends are but B&B staff always seem to find him buddies to spend play time with. And because this has become his second home, when I leave for extended vacations, I never worry about how he is being cared for. Thank you B&B for always having caring staff that understand my pup and his quirks! You are the best!”

“I highly recommend Bed & Biscuit for the individualized care and attention they provide at all stages of your dog’s life.  My dog, Ginger, started daycare with them at six months, a couple weeks after I adopted her.  I credit Bed & Biscuit for helping socialize her as a young pup with their individualized playgroups based on personality and playing style.  She became best friends with Poodle Joe and they were buddies until her final day of daycare.  When I received a terminal diagnosis for Ginger, the Bed & Biscuit staff found ways to allow her to continue her visits with more low-key yard time and lots of love from the staff.  The staff were part of our extended family and going to daycare remained one of her greatest joys, even as her health began to decline.  I am forever grateful for finding them and the love and kindness they gave Ginger over the years, and for everything they did to help make her final months as joyful as possible!”

“We adopted an anxious puppy and Bed and Biscuit is the only place who really “got him”. They care so much about each dog and family and have been our true partners in raising a sweet, well behaved dog. Our dog is thrilled to go for play days as well as boarding. The staff and service here is top notch. During covid, we’ve been very impressed with their safety procedures and outdoor only drop off/pick up.”
Google review

“Initially, I was nervous bringing my baby here. However, the staff has gone above and beyond to care for her like I would. They send lots of texts and keep me updated always. And my baby leaves this place super happy!”
Google Review

“Affordable, clean, quiet, professional! Dogs were happy & tired upon pick up. They stayed one night & we were given a few updates via text including pictures and a little recap of their playdates/day. The location is beautiful with a nice canopy of shade for the dogs, and all dogs that my babies got to play with looked well kept & trained. No worries about negative interaction with other dogs; like you deal with at dog-parks! 
Sometimes It’s hard to get ahold of them because they are always taking care of the animals beyond the reception desk (which should be their main priority anyway-so be patient)! They are very prompt with responding to emails and will call you back if there is room on their voicemail.
The application process has extensive questions and will take you about 10 mins or so to fill out on their website, but I found it worth it because it’s all for the sake of your animals’ happiness & comfort for their stay. They also will send you out an email after booking, asking more questions and permissions that they provide to help make your pup more comfortable (if they don’t eat their kibble, can we pour some chicken broth on top, can we give them cream-cheese & kibble kong can we provide a probiotic incase of indigestion?). How cute is that!? Yes to all!
I totally recommend this kennel whether it’s for doggy daycare or boarding! Staff have always been polite and knowledgeable about their policies- which is important to us!
See yous again on Thursday & thank you so much for providing such superb care for our babies!”
Google review

“My border collie-corgi mix is not always great with other dogs and had never been boarded before when I needed to leave her for a week.  Between the staff listening to my concerns and the thorough questionnaire I filled out about her, I felt like Bed & Biscuit really cared about making the experience a  positive one for my dog. They gave me a free day of daycare so that they could observe her at the facility and make adjustments as needed, which I very much appreciated.  The photos that they texted me were great and helped allay my anxieties as a first-time dog boarder.  I opted for her to get a bath during her stay so she was super clean and silky when I picked her up.  I’m extremely happy with Bed and Biscuit and I’ll absolutely be using them again for my pup.”
Google review

“My labrador retriever LOVES coming here for daycare! The staff always greets her by name and tells me who she played with at the end of the day. Little things like that really show that the staff here cares for the animals and enjoy working here. The few times my dog has boarded here, they send pictures of her playing. Costs are reasonable, especially compared to what I paid in the previous city we lived in. You do have to reserve daycare days ahead of time, which was new to me, but it’s very easy and allows them to know what dogs are coming, and limit the number of dogs so everyone has play time and attention. Also, they are a small facility, compared to some mega daycares I’ve been to before. I like the friendly atmosphere that comes with the smaller facility, so the booking requirement is a fair tradeoff.  We love it here and plan to continue to stay and play.”
Google review

“The staff at Bed and Biscuit City Park road were so helpful and happy to work with our three dogs that are being boarded next month.  One of our dogs comes weekly for a  play date.  The other 2 had an evaluation day.  Because the evaluation was for the 3 together in a kennel, we wanted to see how they would react to being together full time.  It’s especially gratifying to see the time the Bed and Biscuit staff take with us even when their facility is full.”
Google review

“Our dog is always so happy to stay here when we go out of town and it is super obvious that everyone at Bed and Biscuit loves dogs!”
Google review

“My dog always comes home from her stays here happy and she used to hate her old boarding place so I know the difference. Everyone is always so friendly and they really care for your pups there.”
Google review

“We just love Bed and Biscuit. I travel a lot for work and I never have to worry about my pup Moco when he is staying there. Everyone on the staff knows him by name and always greets him when he arrives. They take great care of him, send photo updates and will call if he is feeling even slightly under the weather to give me updates. He loves going there and he’s always excited when he knows he is headed there. We are so grateful for Bed and Biscuit.”
Google review

“The staff was incredible and took very good care of my dog! They sent me text updates and photos while my dog was boarded to keep me informed. Will definitely be returning to bed and biscuit!”

“my dog absolutely loves this place! Staff is very friendly and check in/out is very easy and convenient. “

“They did a great job with our anxious pup who hasn’t boarded in a while. Thanks to everyone there!”

“Your staff is very responsive, loving to my pup and flexible on changes to boarding. You make it very easy to board my dog and manage the reservation details.”

“the staff really paid close attention to my pup’s needs and responded appropriately and actively. This is the most important aspect to me when leaving my fur baby. I feel comfortable leaving her in your care if I know she’s going to be looked out for and cared for. I also really love that Bed & Biscuit does the trial daycare day to ensure that they are the best fit. “

“ I am so impressed by  your staff.   They are professional,  flexible, friendly and obviously truly care about the dogs”

“Everyone at the facility has been so helpful with information and making sure my dog, Otto, is comfy and ok during his stay. I have been so pleased with my experience so far and know he’s going to be in good hands during his boarding stay later this month. I have already been recommending your boarding facility to friends and co-workers who may need boarding for their dogs later on. :)”

“Everyone I spoke with from the initial booking all through picking him up at the end was super friendly and helpful. I would definitely recommend your services to others and will be coming again if we need boarding in the future. I also loved getting the photos of Bobo via text while he stayed with you, it was reassuring and made my day. Thank you!”

 “Bed & Biscuit always takes the best care of our Bodie boy! I can tell he loves it there by the way he runs right in like he owns the place ;)”

“Bed & Biscuit is incredible. They are able to burn the energy of my one year old and give extra attention to my eleven year old. They text message with you any questions and to confirm instructions. Which is a HUGE blessing so that you know you can rest comfortably while you are away.”

“Sadie has constant separation anxiety at home, so doggie daycare and boarding are extremely difficult for her. Her recent boarding experience at Bed & Biscuit were wonderful, and I so happy that we now have a place she can go (with her buddy Zeus) to while feeling happy and secure while we need to be away.”

“Ace always love going to camp! We love that B& B takes care to not just stuff him in a large room with other dogs that can get overwhelming for him. Ace seems to love playing with all his friends that he makes in his photos! :)”